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Welcome to Chu Craft, your destination for captivating LED neon signs that illuminate any space with vibrant charm. Whether you seek to infuse your home, business, wedding, or event with a personalized flair, our bespoke neon signs are the ideal solution.
Meticulously crafted from premium LED neon strips set upon transparent acrylic backboards, our signs epitomize both resilience and enduring brilliance. Each sign is accompanied by a 6-meter transparent power cord and a sleek black power bank, ensuring effortless installation and seamless operation.
Upon acquiring a neon sign from Chu Craft, you will receive a comprehensive package comprising:
1. Neon Sign
2. Power Supply and Adapter
3. Dimmer Switch
4. Pre-drilled installation holes and Installation Screws
5. Furthermore, to instill confidence in your purchase, we extend a 24-Month International Manufacturer Warranty.
Unleash your imagination and fashion your own neon masterpiece today. Whether it is your name, a cherished quote, or your company logo, our team is dedicated to realizing your vision through captivating neon illumination.
Product Information
| Product Type | LED Neon Signs |
|---|---|
| Product Components | Acrylic Base & Neon Strips |
| Design | Developed by Chu-craft. You can make orders from your own design. |
| Dimensions | Customized as per your request |
| Accessories Included | Acrylic plate, Neon flex, Power supply, Accessories for installation |
| Installation methods | Mounting (on the wall) or Hanging by ropes (on the ceiling) |
| Place Of Origin | Vietnam |
Acrylic Base Information
| Materials | Acrylic |
|---|---|
| Color | Transparent/ Black/ Colored |
| Thickness | 3-4 mm |
Neon Strips Information
| Colors | White, Warm White, Yellow, Orange, Pink, Purple, Red, Green, Ice Blue, and Blue |
|---|---|
| Wattage | 12W/M/120Led |
| Thickness | 18 mm |
| Moisture resistance | IP 40 |
| Voltage | 220/240V |
| Temperature | -20 to 50°C |
| Life Span | >20,000 hours |
| Guarantee | 24 months |
| Adapter | Yes |
| Power Supply | Yes |
| Support Dimmer | Yes |
Policies
Shipping Policy
Welcome to Chu-Craft Store! We're thrilled that you've chosen us for your shopping needs. Our top priority is to ensure that your experience with us is nothing short of delightful. To familiarize yourself with how we handle the delivery of your signs, please take a moment to review our shipping policy outlined below.
For retail products, our standard shipping procedures apply. However, for larger orders, we tailor our approach based on the quantity and specific requirements of each order to ensure precision and efficiency.
- Shipping Methods
Choose from three convenient shipping methods: Free Shipping, Expedited Shipping, and Express Shipping.
- Shipping Prices
Our shipping costs are determined by the selected shipping method. Refer to the price list below for details:
- Cancellation Policy:
You may cancel your order within the first 24 hours post-purchase without incurring any charges. However, cancellation requests beyond this timeframe will be subject to a 30% fee due to the item entering the production phase.
- Order Processing:
Orders placed after 7 p.m. EST will be processed on the subsequent business day.
For further details, please consult our shipping policy.
Returns and Refunds
Order Returns:
At Chucraft, we take pride in the unique craftsmanship of our products, each tailored for our customers' individual preferences. Due to this bespoke nature, our items are not suitable for resale, reuse, or donation. Therefore, we do not facilitate traditional returns but offer replacement or refund options as alternatives.
Initiating a Replacement/Refund:
To initiate a replacement, refund, or return within 7 days, please follow these steps if you believe your order qualifies for resolution:
- Capture a photo/video of the product alongside the QR code/Cover Package placed on a flat surface under adequate lighting. Ensure clarity to demonstrate the item's eligibility for replacement, refund, or return.
- Email us at “[email protected]”, explaining the reason for your replacement/refund request and attaching the photo from step one. Any additional relevant information would be appreciated.
Approval Process:
We'll respond within 36 hours to confirm your request. If the provided information is unclear, we may request further clarification. Please reply within 7 business days to avoid case closure due to insufficient evidence.
Upon approval, there are two types of resolution:
Replacement approval: We'll dispatch a new item to you via standard shipping at our expense. You'll receive a tracking code via email once available. Please allow 1-2 weeks for the replacement to reach you.
Refund approval: We'll promptly issue a refund to your original payment method. Please allow 3–5 business days for the refunded amount to reflect in your account.
For additional information, kindly refer to our comprehensive policy on Returns and Refunds.
Why Us?
Welcome to Chu Craft Store! At Chu Craft, creativity flourishes alongside quality craftsmanship, ensuring our products are both safe and environmentally friendly. Specializing in bespoke neon signs, we are dedicated to curating a stunning collection that illuminates your surroundings with brilliance. As leaders in illuminated expressive art, we take great pride in our work.
Whether you're embellishing your home, office, or restaurant, or seeking large quantities of neon signs, acrylic, or metal signs, we provide a unique avenue to transform your space. At Chu Craft, your ideas come to life effortlessly—we offer quick and complimentary customization to meet your exact specifications. Additionally, our omnichannel approach makes it convenient for you to select your preferred products.
Explore our captivating collection and discover personalized products tailored to your preferences. At Chu Craft, our ongoing commitment revolves around cultivating a superior shopping experience for our valued customers. We ensure that our products meet the highest quality standards, continuously enhancing our services and selection of premium items to exceed customer expectations every time.
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