Privacy Policy
Effective as of March 12, 2024
Welcome to Chu Craft’s Privacy Policy! Your privacy matters to us, and we want you to understand how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).
By accessing or using our services, including this site, in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
What Does This Privacy Policy Cover?
This Privacy Policy pertains to the treatment of personally identifiable information (“Personal Information”) gathered when you access or use this site. However, it does not apply to the practices of companies we do not own or control, or individuals we do not manage. We collect various types of Personal Information from our users, as detailed below, and utilize it internally to personalize, provide, and enhance our services. We may also share some Personal Information with third parties, as described in this policy.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please refrain from attempting to register for our services or providing any personal information about yourself. If we discover that we have collected personal information from a child under 13, we will promptly delete it. If you believe that a child under 13 may have provided us with personal information, please contact us at [email protected].
Will We Ever Change This Privacy Policy?
To continually improve our services, we may need to update this Privacy Policy periodically. We will notify you of any changes by posting a notice on our website, sending you an email, or through other means. Please note that if you opt not to receive legal notice emails from us, those notices will still govern your use of our services, and you are responsible for reading and understanding them. Any changes to this policy will only apply to Personal Information collected after the revised Privacy Policy is posted. Your continued use of our services following any changes signifies your acceptance of the updated policy.
Personal Information We Collect
Information You Provide to Us:
We collect and store any information you knowingly provide to us. For instance, when you create an account, place an order, or subscribe to our newsletter, we may gather Personal Information such as your name, email address, password, phone number, transaction details, and credit card information. If you choose to use third-party account credentials to access our services, some content or information from those accounts (“Third Party Account Information”) may be shared with us. Certain information may be necessary to register with us or access specific features.
We may communicate with you based on the contact information you provide. For example, if you provide your email address, we may email you regarding your use of our services. Additionally, we may receive confirmation when you open an email from us, allowing us to enhance our communications. If you prefer not to receive communications from us, you can opt out using the link provided in our email communications.
Information Collected Automatically:
Whenever you interact with our services, we automatically receive and record information on our server logs from your browser or device. This information may include your IP address, device identification, “cookie” data, browser or device type, and the specific pages or features you accessed. Cookies are identifiers transferred to your browser or device, enabling us to recognize and track your usage patterns on our services. While you can adjust your browser or device settings to reject or limit cookies, doing so may affect certain features of our services.
Our advertising partners may also utilize cookies to track your activities, particularly when you click on ads within our services. Similarly, third-party websites or services may place cookies on your browser or device when you click on external links. Please note that this Privacy Policy does not cover the use of cookies by third parties, and we are not responsible for their privacy practices. Additionally, third-party cookies may continue to track your online activities after leaving our services, and they may not honor “Do Not Track” requests set in your browser or device.
We leverage this data to tailor content and improve our services based on user behavior. It allows us to analyze how users interact with specific features and enhance the overall user experience.
Information Collected From Other Websites and Do Not Track Policy:
Through cookies placed on your browser or device, we may collect information about your online activities after you leave our site. This data helps us enhance our services and personalize your online experience. If your browser supports a “Do Not Track” option, it signals to websites and services that you do not wish to be tracked across different sites. Currently, our services do not support Do Not Track requests, meaning we collect information about your online activity both while you use our services and after you leave.
How Do We Use Your Personal Information?
We use the Order Information we collect primarily to fulfill orders placed through our site, including processing payments, arranging shipping, and providing order confirmations. Additionally, we may use this data to:
- Communicate with you
- Monitor orders for potential risk or fraud
- Provide information or advertising about our products or services based on your preferences
The Device Information we collect aids in identifying potential risks or fraudulent activities, such as IP address monitoring. Furthermore, it helps us improve and optimize our site by generating analytics about user browsing habits and assessing the effectiveness of marketing campaigns.
Information That’s No Longer Personally Identifiable
We may anonymize your Personal Information to provide aggregate usage information to our partners. This data enables them to understand how users interact with our services and enhance the online experience accordingly. However, we do not disclose aggregate usage information in a manner that identifies you personally.
Behavioral Advertising
As mentioned earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising functions, you can visit the Network Advertising Initiative’s educational page. You can opt out of targeted advertising through various platforms such as Facebook, Google, Bing, or by visiting the Digital Advertising Alliance’s opt-out portal.
Affiliated Businesses
In certain scenarios, affiliated businesses or third-party websites may sell or offer products or services through our services. We may share your Personal Information with these affiliated businesses solely for transactional or service-related purposes. Please note that we do not control the privacy policies or practices of third-party websites or businesses, so it is advisable to review their policies before engaging in any transactions or services.
Agents
We engage third-party companies and individuals to perform tasks on our behalf, requiring us to share your Personal Information with them to provide products or services. For instance, we may utilize payment processing companies or order processing services. However, we do not control the privacy policies or practices of these entities.
User Profiles and Submissions
If you sign into our services using a third-party social networking site or service, your list of “friends” from that platform may be imported automatically. These “friends,” if registered users of our services, may access certain non-public information you have entered in your user profile. Again, we do not control the policies or practices of third-party sites or services.
Business Transfers
In the event of buying or selling assets, we may share and/or transfer customer information as part of the evaluation or execution of such transactions. If our assets are acquired, or if we undergo a change of control or go out of business, Personal Information may be transferred to or acquired by a third party.
Protection of Company and Others
We reserve the right to access, read, preserve, and disclose any information we reasonably believe is necessary to comply with the law, enforce our Terms of Sale, or protect the rights, property, or safety of the company, our employees, our users, or others.
Is Personal Information About Me Secure?
Your account is protected by a password to ensure privacy and security. If you access your account through a third-party site or service, you may have additional sign-on protections. It is essential to safeguard your account and Personal Information by selecting and protecting your password appropriately, limiting access to your device, and signing out after each session. While we endeavor to protect the privacy of your account and Personal Information, we cannot guarantee complete security. Unauthorized access, hardware or software failures, and other factors may compromise user information at any time.
What Personal Information Can I Access?
Through your account settings, you can access, and in some cases, edit or delete certain information you’ve provided to us, including your name, password, email address, location, and order history. The availability of information you can view, update, or delete may change as our services evolve. If you have questions about accessing or updating your information, please contact us at [email protected].
Under California Civil Code Sections 1798.83-1798.84, California residents have the right to request a notice identifying the categories of Personal Information shared with affiliates and/or third parties for marketing purposes, along with contact information for such affiliates and/or third parties. To receive a copy of this notice, California residents can submit a written request to [email protected].
What Choices Do I Have?
You can choose not to disclose information to us, although some information may be required to register or access certain features. Additionally, you may be able to add, update, or delete information through your account settings. However, updated information may still be retained in our records. If you have questions about the choices available to you, please contact us at [email protected].
What If I Have Questions About This Policy?
If you have questions or concerns about our privacy policies, please send us a detailed message at [email protected], and we will strive to address your concerns.
Do Not Track
Please note that we do not modify our data collection and usage practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, or delete personal information we hold about you. You may exercise this right by contacting us through the information provided below. Additionally, we note that we process your information to fulfill contracts we may have with you or to pursue our legitimate business interests. Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain Order Information collected through our site unless you request its deletion.
Changes
We may update this privacy policy occasionally to reflect operational, legal, or regulatory changes. The most recent version will be posted on our website.
Minors
Our site is not intended for individuals under the age of 13.
For any inquiries or requests regarding this Privacy Policy, you can contact us at [email protected].
For further details regarding our privacy practices, to address any inquiries, or to file a complaint, please feel free to reach out to us via email at [email protected].
Chu-Craft
Address : 17A Street 63, Thao Dien Ward, Thu Duc, Ho Chi Minh City, Vietnam
Email : [email protected]
Phone : +84 983 907 493