Billing T&CS
Payment Terms
- To facilitate buyers in minimizing transfer fees, we offer multiple payment options including bank transfer, PayPal.
- For enhanced security and peace of mind, Chu-craft strongly recommends utilizing Alibaba’s secure payment system or Stripe Payment (Visa/Mastercard/Discover/Amex).
- We have the absolute right to accept or refuse any mode of payment.
- All prices are denoted in US Dollars (USD).
Payment Schedule
- Payment terms are contingent upon the order value: Immediate payment is required for orders comprising less than 10 items. For orders exceeding this threshold, a 50% upfront payment is required before production, with the remaining balance settled before shipping.
- Failure to complete payment as agreed upon will result in processing delays for the order.
Dispute Resolution
- You will be invoiced for the exact amount specified in the order.
- No charges will be incurred for any unlisted items or unfulfilled orders, and Chu-craft will promptly reimburse any erroneously deducted amounts.
- Payment is due upon order acceptance. Chu-craft reserves the right to receive payment for the order post-order placement.
Taxes and Duties
- The client assumes full responsibility for remitting taxes, customs duties, and any associated fees related to the transaction.
Security and Fraud Prevention
- Does not save any information about your credit card, or debit card.
- Chu-craft will require the following information to fulfill an order: Email or phone number of the customer/business, The shipping address of the customer/business, The billing address of the customer/business.
Amendments and Updates
- The company retains the absolute right to adjust product prices at any time and without prior notice.
- Price and shipping agreements must be mutually agreed upon by both parties before production commences.