Billing T&CS

Payment Terms

    • To facilitate buyers in minimizing transfer fees, we offer multiple payment options including bank transfer, PayPal.
    • For enhanced security and peace of mind, Chu-craft strongly recommends utilizing Alibaba’s secure payment system or Stripe Payment (Visa/Mastercard/Discover/Amex).
    • We have the absolute right to accept or refuse any mode of payment.
    • All prices are denoted in US Dollars (USD).

 

Payment Schedule

    • Payment terms are contingent upon the order value: Immediate payment is required for orders comprising less than 10 items. For orders exceeding this threshold, a 50% upfront payment is required before production, with the remaining balance settled before shipping.
    • Failure to complete payment as agreed upon will result in processing delays for the order.

 

Dispute Resolution

    • You will be invoiced for the exact amount specified in the order.
    • No charges will be incurred for any unlisted items or unfulfilled orders, and Chu-craft will promptly reimburse any erroneously deducted amounts.
    • Payment is due upon order acceptance. Chu-craft reserves the right to receive payment for the order post-order placement.

 

Taxes and Duties

    • The client assumes full responsibility for remitting taxes, customs duties, and any associated fees related to the transaction.

 

Security and Fraud Prevention

    • Does not save any information about your credit card, or debit card.
    • Chu-craft will require the following information to fulfill an order: Email or phone number of the customer/business, The shipping address of the customer/business, The billing address of the customer/business.

 

Amendments and Updates

    • The company retains the absolute right to adjust product prices at any time and without prior notice.
    • Price and shipping agreements must be mutually agreed upon by both parties before production commences.